Out of Hours Safeguarding

If you don’t feel safe or you have a concern about someone else the following contacts can offer support;

Darlington Local Safeguarding Partnership


If you have a safeguarding concern, members of the public can ring 01325 406222 to speak to a member of the Business Support Team.



Helpline: 0808 800 5000

Email: help@nspcc.org.uk



Helpline: 0800 1111



Get help and advice about a wide range of issues, talk to a counsellor online


Internet safety advice for Young People and Parents


PAPYRUS is the national UK charity dedicated to the prevention of young suicide.

Text 0778620967

Children’s Front Door:

Email: childrensfrontdoor@darlington.gov.uk

Darlington: 01325 406222 – between 9am and 5pm.  Out of hours: 01642 524552

Other Areas:

North Yorkshire: 01609 780780 at all times

County Durham: 03000 267 979 at all times

Darlington and Durham Crisis Team 0191 441 5733

North Yorkshire Crisis Team 03000 132000, option 6

www.kooth.com which is an online counselling service for young people

How to sign up to Kooth

Kooth Letter to Parents March 2020

Rape & Sexual Abuse Counselling Centre provides expert support to survivors across Darlington and County Durham, has made the investment to ensure women in crisis or those who are struggling with the long-term impacts of sexual violence can access confidential assistance over the phone.

The new RSACC helpline number is 0300 222 5730 and is open from 10am – 2pm every Monday – Thursday. 


Free, safe and anonymous mental wellbeing support for adults across the UK


Darlington Mind

Open to all young people in the Darlington area – these weekly sessions begin Monday 13 July and can be used for acute issues or if necessary you can self-refer for longer term counselling.